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Code of Ethics

⚖️ Professional Standards & Code of Ethics Resources

The REALTOR® Code of Ethics represents the commitment REALTORS® make to honesty, integrity, professionalism, and service to the public. First adopted in 1913, the Code continues to evolve, reinforcing the high ethical standards that distinguish REALTORS® from other real estate licensees.

The Code of Ethics is central to maintaining consumer trust and ensuring fair, ethical conduct in real estate transactions.

🔗 View the REALTOR® Code of Ethics

📝 Ethics Complaints

The Code of Ethics is what separates REALTORS® from other real estate licensees, and DCAR takes enforcement of the Code seriously.

Ethics complaints may be filed by REALTORS® or members of the public. These complaints serve both an educational purpose and, when necessary, a disciplinary function when violations of the Code have occurred.

Any individual who has reason to believe that a REALTOR® has engaged in unethical conduct may file a written ethics complaint with the local Association of REALTORS® where the REALTOR® holds membership.

All ethics complaints are processed through DCAR’s Professional Standards system, which is designed to ensure fairness, confidentiality, and due process for all parties involved.

📄 Filing an Ethics Complaint

To file a formal ethics complaint, you will need to complete the required forms available at the links below:

🔗 Click here to view or complete the Ethics Complaint Form

🤝 Informal Resolution Options

Before filing a formal ethics complaint, you may also consider faster, voluntary dispute resolution options, such as:

  • 🧩 Ombudsman Program

  • 💬 Mediation

These options are designed to help parties resolve concerns through communication and understanding without entering the formal complaint process.

📞 Contact DCAR at 845-471-2811 to discuss whether Ombudsman or Mediation services may be appropriate for your situation.

📝 Please note: Participation in Ombudsman or Mediation services is not required prior to filing a formal ethics complaint. A complainant may proceed directly with a formal ethics complaint at their discretion.

📞 Need Help or Have Questions?

DCAR staff is available to explain the process, review available options, and help guide you through the appropriate next steps.

📲 845-471-2811 | ✉️ staff@dcar.com

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